Do you have a wholesale department?
No, we only cater to D2C orders.
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Can I place an order by phone?
No, we do not process orders over the phone for security purposes. If you would like to make a purchase, please visit us at our store or purchase online.
For custom orders, you can call at (855)-53-CARAT and we can take it from there.
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Is your website secure?
Yes, we have multiple layers of security to ensure your personal information and payment details are secure. You can read more about this in our privacy policy.
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How can I contact you with more questions?
Our help team is available 24/7 at care@netcarat.com.
We are operational from Monday - Friday 7am - 4pm PST by phone (855)-53-CARAT and by chat by selecting our help menu in the bottom right anywhere on https://www.netcarat.com/.
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Where is NETCARAT located and what are your store hours?
NETCARAT is located in US.
Our address is NETCARAT LLC. Address: 62 W 47TH ST, Suite 606, New York, 43, US, 10036.
We are operational from Monday - Friday 7am - 4pm PST. You can also shop online with us at https://www.netcarat.com/.
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Do I need to make an appointment to visit NETCARAT?
Although an appointment is not required to visit NETCARAT, it is preferred so we may match you up with an available sales professional. Please reach out to us at (855)-53-CARAT to schedule an appointment today.
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